Notifications
Folioso tells you when something needs your attention: a page shared with you, a mention, or a request to join a space you look after. Some notifications appear in the app, some arrive by email, and a few do both.
The notification bell
The bell in the header at the top of each page shows a badge with your unread count. New in-app notifications appear as they happen, without reloading the page.
- Select the bell to see your latest notifications. Opening it marks them all as read.
- Select a notification to go to the page or screen it's about.
- Choose Dismiss next to a notification to remove it from the bell, or Clear all to remove them all.
- Choose View all to open the Notifications page.
The Notifications page
The Notifications page lists your full history, newest first, including notifications you've dismissed from the bell (shown faded). Unread ones are highlighted.
Notifications are kept for 90 days, then removed automatically, whether or not you've read them.
In-app notifications
| You're notified when | Who receives it | Also emailed? |
|---|---|---|
| Someone shares a page with you | The person it's shared with | Yes |
| Someone mentions you on a page with @ | The person mentioned | No |
| A member asks to join a closed space | Every admin of the space, including organisation admins | Yes |
| Your request to join a space is approved, or you're added directly while a request is pending | The requester | No |
| Your request to join a space is declined | The requester, with the admin's reason if they gave one | No |
You get one mention notification per page, however many times you're mentioned on it. Mentioning yourself normally doesn't notify you. See Links and mentions.
Email-only messages
Some messages come by email only, because they're about your account or need you to act outside the app:
- invitations to join an organisation, and invitations to a page for someone without an account;
- email verification and password reset links;
- a welcome email when you create an account;
- a link to your data export when it's ready (see Exporting your data);
- a link to a PDF export, if you closed the export dialog before downloading it (see Exporting);
- notices about your account or organisation being scheduled for deletion;
- notices when ownership of an organisation is transferred;
- notices when your membership is suspended, and, for admins, when members are suspended because the organisation is over its seat limit;
- billing emails such as overdue invoice reminders.
Email settings
There are no per-notification email settings. Emails go to your account's email address. To change it, see Profile.
Note
If you're suspended in an organisation, you don't receive that organisation's emails, apart from the notice telling you you've been suspended. In-app notifications are still kept.